Incident Reporting

img

Elevate Your Risk Posture with a Unified Approach

Healthcare environments are complex, but managing risk doesn’t have to be. Our incident reporting solution helps healthcare systems proactively identify, respond to, and reduce exposure, while ensuring alignment with regulatory compliance and organizational best practices.

Our Incident Reporting System Solutions

icon

Structured Reporting that Drives Action

• Use SBAR methodology to standardize and streamline incident reporting.

• Allow staff to submit incidents via a simple, structured form.

• Maintain consistency across departments with uniform reporting practices.

• Minimize errors using auto-categorization and predefined templates.

Structured Reporting
Incident

Intelligent Escalation & SLA Management

• Auto-assign SLA timelines based on incident severity (7/30/45 days).

• Trigger alerts and escalations as deadlines approach.

• Ensure compliance with standards like TJC and CMS.

• Track progress with real-time SLA countdowns in each case.

⁠Root Cause to Resolution – Seamlessly Guided

• Follow guided RCA workflows to identify and address root causes.

• Assign and track Mitigation Plans with responsibilities and deadlines.

• Maintain full audit trails with detailed logs of actions and outcomes.

• Capture insights to enhance training and support a learning culture.

Reports
Dashboard

Configurable Dashboards & Enterprise Controls

• Track trends by department, type, or closure time with tailored dashboards.

• Control data visibility with secure, role-based access.

• Generate accreditation-ready reports instantly with one-click export.

• Drive decisions with visual analytics and actionable insights.